Buyer's Guide Directory

Call Center Software


 


 
Envision is a pioneer in delivering innovative team coaching and performance improvement products and services to the contact center. Envision's landmark and industry-renowned Click2Coach® fully integrates the value of quality monitoring and management, e-learning, automated coaching and robust analytics and performance management capabilities.

Envision marries the power of Click2Coach and Envision Workforce Management™ together on the award-winning Envision Centricity® Web-based workforce optimization (WFO) technology platform to deliver a full spectrum of ROI-driven efficiency and effectiveness gains that meet the most specific and unique objectives of customer-focused organizations worldwide.

A commitment to unparalleled customer-centricity is at the center of the company's mission and is what makes Envision the authority on delivering an uncompromising customer experience. Visit www.envisioninc.com, email info@envisioninc.com or call 206.225.0800 ext. 500 for more information.

Satori Software
Satori Software delivers industry-leading address management solutions for any organization that uses postal addresses. The latest innovation from Satori Software, MailRoom ToolKit Capture makes verifying and collecting addresses fast and error-free. Our groundbreaking search technology finds the right address faster. Call center staff simply enter a ZIP Code; then quickly drill down to the caller’s address — no spelling confirmation required. Unique signatures support multiple applications automatically. And visual field mapping makes setup a snap. Other MailRoom ToolKit products integrate address management solutions into your Website, custom application or backend database. Visit www.satorisoftware.com for a demo and free trial software.

1301 5th Ave, Suite 2200
Seattle, WA 98101-2676
Phone:800-553-6477
Fax: 206-357-2901
web: www.satorisoftware.com