Call Center Times

Buyer's Guide Directory




Customer Interaction Management Solutions





VoiceNet is an award-winning contact center software system with automated outbound dialing (predictive dialer, power and preview dialer), inbound call management (ACD), IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry’s best value, VoiceNet gives contact centers of all kinds – outsourcers, teleservices bureaus, customer service centers, telemarketers, etc. – all of the features they need to be successful within a single system license at a price point often less than competing products charge for enterprise maintenance and support alone.




Epicor Software - www.epicor.com


Oracle - www.oracle.com


QL2 - www.ql2.com


KnoahSoft - www.knoahsoft.com


Cicero, Inc. - www.ciceroinc.com

 

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