Buyer's Guide Directory

Organizational Consulting

Richardson
Richardson is a leading sales training and consulting firm. We deliver a blended learning solution both in person or online that incorporates a unique process of high impact coaching to individuals and teams. For over 25 years we have worked with global organizations to develop sales and sales service training solutions that improve bottom-line results. Our proprietary coaching methodology and customization process provide us with an unparalleled set of tools to develop a training solution that aligns to your sales strategies.

For Call Centers, Richardson offers Richardson QuickSkills - a series of highly interactive web-based training courses. Comprised of sales, negotiations, telephone selling and customer service, these four-star rated courses leverage the strengths of Web-based learning to create a high impact, interactive eLearning experience for Call Center Agents. Richardson QuickSkills follow a time-tested, successful training philosophy of "learning by doing." As users work through high impact learning modules, they will face real-life challenges, experience immediate application, and receive intensive coaching and feedback to foster behavior change and improve performance.

Contact: Jim Brodo - jim.brodo@richardson.com