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Consona CRM  
450 East 96th Street, Suite 300
Indianapolis , IN  46240
Office: (317) 249-1700
Toll free: (888) 8 CONSONA (888-826-6766)
www.consona.com/crm


Consona CRM offers companies with vital and multi-faceted customer relationships, or companies offering complex or technical products and services, a wide range of fully-integrated knowledge management (KM) and customer relationship management (CRM) software applications that span customer service and support, sales and marketing..

With the Consona CRM suite of products you can:

. Manage the customer and prospect lifecycle from marketing to sales to service and support.

. Track cases with integrated knowledge resolution.

. Capture, manage and author knowledge from any source.

. Provide adaptive, personalized self-service.

. Make your support center a revenue generator through cross- and up-selling.

. Drive personalized proactive customer dialogue and campaigns.