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Achieve Breakthrough Service Performance
Take Your Service Organization to a New Level in 2016

by Service Strategies Corp - December 2, 2016

 
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Achieve Breakthrough Service Performance
 
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Take Your Service Organization to a New Level in 2016
 
To achieve your service goals in 2016 you'll need focus, discipline and the means to enable maximum individual and organizational performance. Service Strategies can help you take your organization to the next level. Our industry leading training, certification and consulting services have helped service organizations around the world develop the skills and capabilities of their staff, improve operational efficiency, increase customer satisfaction and ensure customer success.
Join industry leaders like EMC, Epicor, Illumina, NetApp, McKesson, Oracle and many more who have found success through our programs. For details on how Service Strategies can help you achieve breakthrough service performance in 2016, Contact us .
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Programs Include
Service Operations Assessments and Health Checks
Our Service Operations Assessments help service organizations reset their strategic direction and improve operational efficiency, while improving customer satisfaction and loyalty. In addition, our Service Operations Health Check provides a snapshot view of an organization’s performance versus industry standards. The Health Check can be a valuable tool in developing your 2016 priorities.
“Service Strategies provided us with a meaningful assessment of our support operations based
on industry standard practices. They provided a comprehensive road map to improve our operations.”

- Dell Software, Executive
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Training and Career Certification
Designed for service professionals who work at all levels within field service and technical support organizations, our courses will help your team develop practical skills that enable them to deliver exceptional service and support and manage today's complex service operations. In addition, our programs prepare students for certification under the globally accepted Service Capability & Performance (SCP) Career Certification credential.
"The instructor was extremely knowledgeable in support operations and business.
The course was excellent and provided very valuable take-aways. Many thanks
"
- Kronos, Inc. Manager
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Service Capability & Performance (SCP) Standards
Leading service organizations around the world have improved their operations by adopting the SCP Standards, the global benchmark of service excellence. The standards define industry best practices and help service organizations optimize performance in a wide range of business processes. Learn how you can increase productivity, improve customer satisfaction and drive process consistency.
"The SCP Standards continuously push us out of complacency to implement best practices
for both the industry as well as the rest of the McKesson Support Centers."
- McKesson, Corp. - VP Product Support
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Advancing Service Excellence
 
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ADDRESS   GET SOCIALIZED   CONTACT
 
Service Strategies Corporation
16885 West Bernardo Dr.
San Diego, CA 92127
www.servicestrategies.com
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  info@servicestrategies.com
Phone: (858) 674-4864
Toll Free: (800) 552-3058
 
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© Copyright Service Strategies Corp. 2016
 
 
 
 
 
 
 

  

 
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