Complimentary Webcast: Thursday, July 19th - Contact Center Automation Made Robust With Customer Service RPA - Jacada
July 16, 2018
7/19- Contact Center Automation Made Robust with Customer Service RPA – Jacada
In this webcast, Jacada will break down the traditional segmentation of front office and back office automation and introduce Customer Service RPA as a bot/human hybrid automation that amplifies agent productivity rather than replacing the agent. Free the agent to deliver impactful conversations with empathy, while the robot is automating manual and tedious data entry, complex navigation sequences, and cut & paste operations. View a demonstration of the productivity gains that Customer Service RPA brings to contact center automation and how leading contact centers are already driving substantial value from automation.