2/27 Technology Showcase - Practical Applications of AI in Customer Service -Verascape
Artificial Intelligence, or AI, is one of the hottest buzzwords in the industry today. It is often mentioned in conjunction with other terms such as omni-channel, NLP, Machine Learning, Chatbots, and RTDI. This webinar will break down and simplify all of these terms and acronyms, and illustrate how they can easily benefit you today. We will explain how these different technologies fit together to enhance the customer journey and save your company money.
Join us as we demonstrate Verascape’s Automated Customer Engagement Platform, ACE. You will see and hear practical uses of all the technologies listed above in real-life customer service scenarios across multiple customer communication channels. ACE is a cloud-based solution that quickly and seamlessly integrates with existing contact center systems.