August 27, 2008
"The Leading Source of Call Center Leads, News and Job Openings."
|
Wednesday August 27, 2008 |
"The Leading Source of Call Center Leads, News and Job Openings." |
|
Buyer's Guide
Directory CRM Consulting CustomerServ, LTD  CustomerServ, LTD is gateway to world class service providers with a
special emphasis on emerging outsourcing destinations both offshore and
domestic. The leadership team includes Nick Jiwa and Kip Gordman, veterans
of the outsourcing industry with over 40 years of combined experience in a
wide spectrum of contact center and BPO services. We help our clients
partner with outsourcing market leaders in newer, emerging call center and
BPO markets and traditional locations as well. We provide outsourcing
management services and guidance for our clients, enabling them to get a
360 degree view of the outsourcing world, its latest trends including the
ever increasing geographic diversification of delivery partners. We
provide a bridge between buyer and purveyor of outsourcing services; we
assist in vendor selection, program management, quality assurance,
training and development. We provide quantitative and qualitative analysis
with a customer centric, solutions oriented approach to helping our
clients accomplish goals and objectives within budget. We provide process
improvement service for outsourced, captive and in-sourced call centers
alike. Bigby, Havis & Associates, Inc.  We
are a consulting company that provides products, services and general
consulting to organizations.Our focus is on the people in organizations – which ones to hire or promote and when – how to train and develop them to their fullest potential – and how to organize them and the systems around them to maximize their collective potential. kcapelle@bigby.com
|
Sign up for our FREE e-mail newsletter! Other News: BEST PRACTICES AND TECHNOLOGY FOR SMALL CONTACT CENTERS - A WHITE PAPER BY THE PELORUS GROUP
|
 |
Copyright © 2008 Call Center Times
