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Wednesday August 27, 2008 |
"The Leading Source of Call Center Leads, News and Job Openings." |
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Buyer's Guide
Directory Web Training Online Web Seminars that
are convenient and budget friendly “The Core Four” – A Four Part Customer
Service Series that covers basic etiquette, call control, angry callers,
voice tone, vocabulary choices and much more! All of the techniques
necessary for outstanding customer service. Go to our Web Seminar page to
learn more about all four seminars:
http://www.phonepro.com/training_web.html Onsite highly interactive
Instructor-Lead Training that is customized for your company and tailored
to your needs Customer Service Coaching for Management/Supervisors
One-on-One Coaching Sessions for Frontline Agents Coaching for In-house
programs Relationship Selling Up/Cross Selling Team Building
Train-the-Trainer/Licensing Go to our website
www.phonepro.com or give us a call
at 800-888-4893 to learn more about our interactive, lasting and FUN
programs……all designed to bring you training that works and set your
organization up for success! Lisa Raven |
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