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Buyer's Guide Directory
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Certification
 AlignMark,
Inc.
AlignMark,
Inc. is a leading provider of innovative human resource products and
services created to assist call centers improve their revenues,
profits and other key operating metrics through improved talent
acquisition & deployment; talent development; talent benchmarking &
certification; and talent affirmation & differentiation. Our vision
is to help our call center clients optimize their investment in
human capital by offering leading-edge, cost-effective solutions to
their most challenging business problems (e.g., low unemployment,
aging workforce, job growth, turnover, etc.). Through our expertise
-as leading industrial/organizational psychologists and
technologists, proven products and custom solutions, we are able to
help our clients achieve and sustain both a “mindset” and real
capability to implement and consistently execute talent management
strategies and practices which yield impressive improvement in the
key metrics that determine their success.
AlignMark, Inc. has been a leader in the human capital field for
over 30 years, having pioneered the introduction and application of
employee and management assessment (for selection and development)
in the workplace that dates back to the original assessment center
work at AT&T in the late 1960’s. Since then, AlignMark has assessed
hundreds of thousands of employees using it’s technology-based
assessment solutions. The AccuVision Call Center Simulator is the
most recent edition to AlignMark’s growing family of
technology-based assessment solutions. Why should you use this
powerful assessment tool to select and develop your agents?
1. Greater Accuracy in Hiring…2 to 3 times more predictive of
performance than other typical assessments.
2. Reduces Turnover
3. Streamlines the selection process (i.e., time to fill and
cost-per-hire are reduced)
4. Compliant with EEO/ADA requirements.
The AccuVision Call Center Simulator is often combined with
AlignMark’s proprietary web-based agent sourcing and screening
system (called AccuWeb) as an integrated agent acquisition and
deployment system that yields a significant increase in the number
of qualified, interested and talented agents. The combined system is
user-friendly, administratively simple, powerfully predictive and
ultimately, all the key metrics you use to measure the overall
success of your call center are positively impacted.
For more information:
Visit:
www.alignmark.com
E-Mail:
jmattone@alignmark.com
Call: 800-682-4587 (x3525) or 407-659-3525
Write: John S. Mattone
AlignMark, Inc.
1057 Maitland Center Commons Blvd., Ste 200
Maitland, FL 32751
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