Cicero Cicero
increases agent productivity, cuts call times, increases
cross/up-selling opportunities, and improves the overall customer
experience by enabling contact center applications to do more,
smarter. Cicero integrates your applications, automates workflows,
extends the functionality of CRM, legacy, and other applications, and
simplifies navigation into an Intelligent Unified Desktop. Implemented
in weeks with an ROI within a few months, Cicero is a proven
application integration solution for the enterprise that is running on
thousands of desktops including Fortune 500 companies in the financial
services industry such as Merrill Lynch and Nationwide Insurance.
Contact: Keith Anderson
Director, Client Services
Phone: 919-380-5092
Email:
kanderson@ciceroinc.com
Cicero
increases agent productivity, cuts call times, increases
cross/up-selling opportunities, and improves the overall customer
experience by enabling contact center applications to do more,
smarter. Cicero integrates your applications, automates workflows,
extends the functionality of CRM, legacy, and other applications, and
simplifies navigation into an Intelligent Unified Desktop. Implemented
in weeks with an ROI within a few months, Cicero is a proven
application integration solution for the enterprise that is running on
thousands of desktops including Fortune 500 companies in the financial
services industry such as Merrill Lynch and Nationwide Insurance.
