Call Center Times

Feature Product/Service of the Week

Every week, Call Center Times will showcase a Product or Service of the Week we feel offers the call center industry a significant benefit over existing systems, or something brand new!. The state-of-the-art is always changing, and we will try and keep our readers on the cutting edge!

To learn how you can take your call center to the next level with converged networks and advanced communication services from NetCentrex and HP, join us for a 1 hour webinar on:

Wednesday, August 13th, 9am PST

In this informative webinar, Alain Fernando-Santana, NetCentrex CEO, Xavier Cathebras, NetCentrex VP of Sales and Carine Ziol, NetCentrex Product Manager, will talk about the latest in next-generation Network-based Contact Center technologies being deployed today. We will take a close look at the Virtual Call Center technology. This webinar is a must for service provider, call center executives and operational staff who are looking to deploy new revenue-generating services while reducing operational costs, while optimizing geographically distributed organizations.

Click Here to Register Today!

Participate in an online evaluation during the webinar
and qualify to win a wireless-enabled iPaq!

About the Customer Interactions Suite

The network-based voice portal, web-enabled call center, and contact center solutions of the Customer Interactions suite can be used independently or mixed and matched with elements from the Business Communications suite such as virtual private networks, IP Centrex services, and business trunking, to provide a total, interactive corporate communications package for large enterprises.

NetCentrex and HP

NetCentrex and HP technologies are integrated to create a complete call control, switching, media resource management, virtual call center, and service creation solution. Together, HP and NetCentrex provide solutions for network-owning carriers, telephony ASPs offering voice services across multiple networks, and incumbents looking to optimize existing broadband networks.

About NetCentrex

NetCentrex™ develops next-generation networking products and network-based applications for 3 main markets: business communications, customer interactions and broadband residential communications.

NetCentrex' solutions include voice portals, network-based contact centers, voice and video over IP virtual private networks, IP Centrex services, business trunking and residential telephony and video services. The solutions enable both service providers and enterprises to build converged networks and to deploy advanced, high value-added services. All solutions are built on the same core architecture which is composed of NetCentrex' application softswitch and media server.

Click here for more information on NetCentrex

NetCentrex, Inc. 2001 Gateway Pl. Ste 301 E, San Jose, CA 95110
+1-888-547-9897 - http://www.netcentrex.NET

Archive:
September 5, 2003
August 30, 2003
August 20, 2003
August 10, 2003
August 5, 2003
July 30, 2003
June 15, 2003
February 7, 2003
October 13, 2002
September 13, 2002
September 20, 2002
September 27, 2002

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