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CallTalk Online Radio Show For The Call Center Industry - Big Data

December 7, 2015

CallTalk Online Radio Show for the Call Center Industry

Big Data

Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal
Guest Speaker: Geoff Colgan, Partner Attadale Partners
Season: 6
Episode Number: 11

Big Data – The next business fad or is it here to stay? Almost 70% of Fortune 1000 companies have Big Data initiatives and our guest this week believes Big Data is here to stay.

Learn how Big Data is transforming insurance and call center operations, and why your company should be planning Big Data analytics to improve customer loyalty and enhance operating efficiency.

http://www.benchmarkportal.com/call-center-newsresources/calltalk-online-radio-show/6/11/big-data

 
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