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Complimentary Webcast: Thursday, May 24th - The Reboot Of Voice: Transform Customer Engagement In The IVR And Beyond - Nuance
May 28, 2018
5/24 - The Reboot of Voice: Transform Customer Engagement in the IVR and Beyond - Nuance
With the rapid rise of IoT devices and AI-driven conversational experiences in the consumer realm, organizations must rethink the role of voice in a world where consumers want to engage through channels and devices beyond the phone. Now is the time for your organization to reevaluate the role of voice in your omni-channel customer engagement strategy. Join guest Art Schoeller, Vice President and Principal Analyst at Forrester Research, and Nuance as we explore advancements in AI fueling the development and evolution of conversational voice interaction. http://www.crmxchange.com/webcast/therebootofvoice/nuancemay2018.asp
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