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American Teleservices Association Names Robert Kobek as Interim President

December 27, 2011

American Teleservices Association Names Robert Kobek as Interim President

ATA looks to the future, and another successful convention

Indianapolis, IN - The National Board of Directors for the American
Teleservices Association ("ATA") has named Robert Kobek to serve as Interim
President as part of the Board's succession planning involving the announced
departure of its current CEO, Tim Searcy.

"Bob Kobek has been a part of the fabric of the ATA for the past seven years
and has a long history of contact center experience at all levels.
Currently, he and his team are responsible for the successful operations of
our annual conventions. As Interim President, Bob will continue with
convention operations with the added responsibilities of managing our daily
operations. We retain the highest confidence in our management team and
staff that facilitate all of the daily activities of the association. The
ATA experiences a high-level of engagement from our members and we will
continue to serve the needs of our members while advocating the value of
customer communication channels," says Board Chairman, Phil Grudzinski.

"We will certainly miss Tim", Grudzinski continued, "and we wish him and his
family all the best as he pursues his new career opportunity. Tim has made
tremendous contributions to our industry and for the advancement of the
American Teleservices Association. His vision and oversight of the
association has been instrumental and he has been a great leader with a
superbly dedicated staff that engages our association with a passion. Tim
will continue to be a part of the Association and will serve many key
transitional roles throughout the convention. He has personal plans to
remain as a valuable member of our community and will continue to add his
unique insight as an advocate of the industry".

In 2009 the association reported steady growth and solid event attendance
despite the country's difficult economic atmosphere. Currently, the ATA
remains on track with more services and initiatives including, contact
center compliance seminars, local Chapter events and annual events that get
attention from executives from around the world. Last year, the ATA unveiled
efforts to establish a professional designation initiative that will be a
leading education program for our members. The association plans to release
new details about this program and other exciting updates during the Annual
Convention, March 13-16, in Phoenix, Arizona.

 
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