Dear Colleague,
With the changes in buying behavior, telephone selling has become more critical than ever before. Today, the first touch with your company is often via a telephone call or a direct request from a prospect. Your sales team and call center agents need to be able to maximize telephone opportunities by strengthening their skills to better engage prospects in dialogues, build relationships, and even close sales when needed.
Richardson's telephone selling training programs are custom-tailored to your selling environment. This client favorite can be designed for both inbound and outbound reps and will help sellers to:
- Explore business objectives, challenges, and needs in order to fully understand the issues and concerns driving their decision making process
- Add value to conversation by identifying and pursuing appropriate cross-selling opportunities
- Increase effectiveness and quality assurance of phone selling through a consistent organization-wide sales process
The course offers multiple delivery options, such as classroom and eLearning, and post-program reinforcement. For more information on the course, click here to download the brochure.
If you would like to set up a meeting to chat about how this training solution can benefit you, please e-mail me.
Thank you in advance,
Jim
Jim Brodo, SVP Marketing
RICHARDSON
215-940-9255 (O) 215-435-2712 (M)
1818 Market Street, Philadelphia, PA 19103
jim.brodo@richardson.com
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