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Webcast: Call Center Business Intelligence And Analytics - Thursday, July 16th

by VPI - August 28, 2015

WEBCAST: Call Center Business Intelligence & Analytics


Ask the Expert Q&A Webcast: Customer Experience BI & Analytics
Ask the Experts Q&A Webcast:
Customer Experience BI and Analytics

DATE: Thursday, July 16th
Noon ET / 9 am PT

Presenters:

Richard Snow is research director at Ventana Research

Greg Cummings is solutions director at VPI.

Have a question
for the panel?

Email your question to panel moderator Patrick Botz at pbotz@vpi-corp.com.



Want to gain fast customer and operational insights?

According to Ventana Research, nearly two-thirds (63%) of organizations are considering investing in customer analytics to improve the customer experience. And for good reason – business intelligence and analytics are transforming the way we collect, analyze and act on customer and operational data. Say goodbye to tedious spreadsheets and hello to real-time, consolidated dashboards that give you everything you need to effectively manage customer experience at your fingertips.

Register to Attend the Complimentary Q&A Webcast, to join analyst Richard Snow from Ventana Research and Greg Cummings from VPI as they answer your toughest questions and address these FAQs:

  • Key drivers and benefits of deploying business intelligence and analytics in your contact center
  • Implementation best practices and pitfalls to avoid
  • Expected Return on Investment (ROI)
  • Pros and cons of today’s software options

Scheduling conflict? Register and we'll send you the recorded Webcast.





 
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