8/15 -Cloud Customer Engagement Platform: A Deep-Dive Demo of Must-Have Capabilities - Aspect
Join this demowhere we’ll showcase Aspect Via®, the complete customer engagement platform in the cloud. With native interaction management, workforce optimization, IVR and digital self-service, Aspect Via is unique in supplying a complete set of cloud-based customer service capabilities that can be easily integrated into the larger customer-driven enterprise, enable innovation and drive business agility.
Aspect Via is the industry’s first true and proven multi-tenant customer engagement platform featuring unified administration, reporting and analytics along with browser-based, persona-driven user experiences for agents, team leads and managers.