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August 10, 2018
8/9 Best Practices: How to Deliver an Effortless Customer Experience - CRMXchange Roundtable Organizations that focus on helping people solve problems quickly and easily are often the most successful at building customer loyalty. Such businesses take proactive steps to identify the correct points in the customer journey that require the highest effort. They also implement self-service solutions that guide customers to paths that make resolution easier and find agents who can most effectively assist customers. This webcast will discuss successful effort reduction best practice https://www.crmxchange.com/roundtable/delivereffortlessCX/august2018.asp
8/9 Best Practices: How to Deliver an Effortless Customer Experience - CRMXchange Roundtable
Organizations that focus on helping people solve problems quickly and easily are often the most successful at building customer loyalty. Such businesses take proactive steps to identify the correct points in the customer journey that require the highest effort. They also implement self-service solutions that guide customers to paths that make resolution easier and find agents who can most effectively assist customers. This webcast will discuss successful effort reduction best practice