Acquire BPO Invests $30M; Launches New, State-of-the-art Delivery Center in the Dominican Republic
Acquire BPO—a global business outsourcer with multilingual offshore and nearshore operations delivering scalable and effective contact center, BPO, marketing, and animation solutions—officially launched its new state-of-the-art facility in Santo Domingo, Dominican Republic. With its U.S. operations now headquartered in Dallas, Texas, the Dominican Republic was selected as the new nearshore location for its proximity to the United States, among many other reasons.
The new site is located on the 19th floor of the iconic Acropolis Tower which is home to the Acropolis Mall, two embassies, and global companies such as Citibank, P&G, and Scotiabank. Acquire is the only BPO situated in a Class A Tower in the central business district of Santo Domingo. Dr. Jean Alain Rodriguez, Secretary of State and Executive Director, Dominican Republic Export and Investment Center, and key executives of Acquire BPO attended the opening.
The new site, which can accommodate over 700 employees, will provide high quality, cost-efficient contact center and BPO services in English and Spanish to customers of top U.S. companies. By operating out of the Dominican Republic, Acquire BPO can leverage proximity to the U.S., optimum time-to-market schedules, the operational efficiencies of on-site staff combined with cost-efficient outsourcing, and more. Acquire's new location also boasts world-class infrastructure, unparalleled talent, and proven methodologies that focus on operational effectiveness and continuous improvement.
"There were great opportunities to bring these efficiencies and capabilities closer to home for our U.S. clients," said CEO of Acquire BPO, Scott Stavretis. "After a year of thorough planning and heavy investment in people, facilities, and infrastructure, I am pleased to say that I believe we have built what is by far the best contact center in the Dominican Republic. This facility will provide our employees and clients everything they need for an extremely rewarding and productive environment."
The building's security features include leading-edge facial recognition technology. In addition, Acropolis Tower is fully redundant and fully PCI compliant.
For more information on Acquire BPO in the U.S. and nearshore operations in the Dominican Republic, visit www.acquirebpo.com or 1-866-244-1454.
About Acquire BPO
Acquire BPO is a global business outsourcer that offers contact center, BPO, marketing and animation services. Our U.S.-based executive team, local client services team, strict compliance to regulatory standards, best-in-class IT practices and infrastructure enable us to provide organizations with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, we service a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail. Our offshore and nearshore operations span 12 facilities in the Philippines,Australia, the US and the Dominican Republic, where we have Spanish-speaking representatives and capabilities to support other languages.