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Align Your Team To Drive Service Improvement
Service Strategies
April 26, 2017
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| Align Your Team to Drive Service Improvement |
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| Get a Service Operations Health Check |
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Is your management and staff in alignment and working to address the process and performance gaps that exist within your organization?
The Service Operations Health Check will give you a snapshot view of organizational performance and show you where you fall on the service maturity scale, help align management perception and ensure everyone is working on the right things to drive higher levels of performance.
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| Where are You on The Service Maturity Scale? |
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Our service maturity model includes five phases, from Developing to Innovating. Get a clear picture of where you fall on the continuum and learn where to focus your improvement efforts.
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| Comparison Against 25 Critical Business Factors |
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The Service Operations Health Check measures 25 business factors necessary to ensure service excellence and is based on the internationally recognized Service Capability & Performance (SCP) Standards.
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| Learn how the Service Operations Health Check can identify performance gaps, align management and staff and help your team drive higher levels of performance within your service organization. |
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| Contact Us Today to Get Your Service Operations Health Check |
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