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Complimentary Roundtable Webcast: Tuesday, September 30th - Tech Tank Roundtable: Analytics Demo
Presented by Aspect, inContact, Genesys
October 1, 2014
September 30 - Tech Tank Roundtable: Analytics Demo- Presented by Aspect, inContact, Genesys - Two key components of keeping your customers happy is knowing what they’re thinking and anticipating their needs. Contact center analytics can do all of this and more. There are multiple applications, including speech, text, sentiment, and interaction analytics. It’s challenging for contact center leaders and managers to determine which solutions offer the greatest potential for improving the performance of their departments, especially when the messaging is often so similar. Attending this 60-minute demonstration webcast will take you beyond the hype and enable you to see the vast range of capabilities of top analytics applications. http://www.crmxchange.com/Roundtable/September2014/Analytics_Demo.aspx
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