Call Center Times
     

Articles, News, Announcements - click Main News Page
< Previous Story >     < Next Story >
Print this Article     Email this Article
Complimentary Webcast: Tuesday, April 25th - The Man vs. Chatbot Main Event - [24]7

April 26, 2017

4/25 The Man vs. Chatbot Main Event [24]7
 

While chatbots can reduce labor costs and streamline many digital policyholder interactions, they can’t handle all customer journeys or solve every problem your policyholders have. The future of customer service is not a question of human versus machine, but rather how to find the right mix of human and machine. In this live session, we’ll demonstrate how intelligent chatbot technology can be used to deliver instant, automated service for most customer journeys, while engaging a human chat agent for more complex scenarios. http://www.crmxchange.com/webcast/chatbot/247april2017.asp 

 
Return to Articles, News, Announcements - click Main News Page main page

Copyright © 2009 Call Center Times