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Customer Support:   (972) 395-3225

Healthcare Call Center Services

Night Nurse

Since 1999, Night Nurse in partnership with dozens of independent answering services has been providing triage services for the nationwide medical community. Night Nurse subscribers presently includes thousands of physicians in solo or group practice, community health clinics, hospitals & medical centers, and university student health centers.

Our triage services are supported by over 150 experienced RNs and NPs; available 24/7/365. Night Nurses’ National Call Center and main offices are located in Framingham, Massachusetts. Triage services are managed by several Nurse Managers, our Director of Nursing Services, and four active Medical Directors.

Several innovative differences distinguish Night Nurse from most other triage providers. Our dispatch staff prioritizes patient calls; assuring that emergent and urgent calls receive priority response. We have separate nursing staffs; one to exclusively triage pediatric calls and another for triaging adult calls. Our advanced proprietary systems promptly direct calls to the next available nurse, who is properly state endorsed, to manage the triage call. These steps are taken to assure greater patient safety and result in unmatched patient/caregiver call response times.

Informative Night Nurse Patient Triage Encounter Reports are delivered to client offices, immediately upon completion, and can be directly entered into clients’ EMR systems. Our innovative Physician Portals allow MDs to both monitor and participate in nurse/patient triage encounters from home or office. Night Nurse has one singular product offering for the medical community…qualitative triage service, whenever needed, and continual investment in systems, helps us to provide our triage services cost effectively.

We also take great pride in our close to 98% rate of client retention.

Thank you for considering Night Nurse as your provider of triage services, or in associate partnering with your answering service.

For further information about our organization, please visit our web site: www.nightnursetriage.com You can also call us @ 508-650-0022.

 

OUTSOURCE CONSULTANTS - Call Center Outsourcing Advisors

CONSIDERING CALL CENTER OUTSOURCING? Outsource Consultants is a call center referral and advisory firm that helps companies find the best high-performing outsource call centers and cloud-based contact center solutions. Our experts have over 25 years of call center and BPO outsourcing industry experience and have vetted and screened over 500 of the finest nearshore, offshore and U.S. based call centers.

We do the groundwork and research for companies and match them with the best outsource call center options that meet their exact requirements. This provides value to companies by saving them time, reducing their costs and ensuring they find a high-quality and top-performing outsource call center that best fits their needs.

We don’t recommend the top 10 BPO call centers; we find the hidden gems. These call centers provide our clients with high-level performance, quality English-speaking agents, and highly competitive pricing.

The best part? There is NO FEE for our services!

OUTSOURCE CONSULTANTS - Call Center Outsourcing Advisors

Contact:
888-766-4482
info@outsource-consultants.com
https://outsource-consultants.com

 

Call 4 Health

Contact:
Bryan Weinstein | V.P., Business Development & Contracts 
email. bweinstein@call4health.com | Web. www.call4health.com
4720 NW 2nd Ave. Ste. D105
Boca Raton, FL 33431
Phone: 561-994-3334 x1550
Fax: 888-422-7352


We here at Call 4 Health have stood with our loved ones and family members when they have been in patient care. We have also been patients. Call 4 Health genuinely understands the traumas faced in times of crisis. We know the patients difficulties in coping with treatment as well as the emotional and financial strain that often accompany a medical situation

Our compassion places patients and their families first. This is what sets us apart and it is the key to our success in continuing to provide the highest quality medical communications management solution to our clients. By maintaining efficient, accurate and timely service, we help medical professionals to care for their patients. We serve patients and patients families with our unique brand of assistance and our commitment to compassionate service.

Call 4 Health utilizes the latest and most innovative technology in the market. While we are fully committed to technological progress Call 4 Health has and always will be a friendly, compassionate voice on the other line. Because the people at Call 4 Health work diligently and are creative thinking, we are continually innovating and adapting. In todays fast paced and ever changing world Call 4 Health is always ready with real solutions consistent with the needs of both client and patient.

Call 4 Health will tailor a plan to exceed the clients expectations while upholding the highest standards of compassionate and ethical communications management available.

 

24/7 Doctors Answering Service

Live medical answering service for doctors, physicians, and hospitals. To help doctors and physicians access quality 24 hour medical virtual answering services for the the best possible price.

Other Links:
http://24x7doctorsansweringservice.com/medical/ 
http://24x7doctorsansweringservice.com/doctors-office-answering-service/

 

Ameridial, Inc. Healthcare Solutions

Founded in 1987, Ameridial, Inc. is headquartered in North Canton, Ohio and is a U.S. based premier provider of healthcare call center outsourcing solutions. We assist our healthcare partners meet and surpass regulatory Key Performance Metrics and Standards. For 25+ years Ameridial has been providing call center support to healthcare memberships and their providers. Our management team has managed in-house health insurance company call centers and has the experience and knowledge to effectively support your call center requirements.

We support all lines of healthcare coverage:
• FFS, PPO/EPO, HMO, FSA/HSA/HRA, TDI
• Medicaid
• Medicare Advantage
• Medicare Part D
• PBM Help Desk
• POS Discount Plans
• Wellness

Our healthcare call center services include inbound and outbound call support for:
• Benefit Inquiries
• Eligibility Inquiries
• Claim Status
• Claims Adjudication
• Annual Enrollment
• Coordination of Benefits
• Correspondence support

Ameridial has flexible and scalable staffing and pricing models to meet your on-going; overflow; or project specific requirements.

Ameridial has an in-house Compliance Department. We are compliant with:
• HIPAA
• HITECH
• NIST 800-30 (Risk Assessment) and 800-53 (Information Security) Rules
• Federal Information Security Management Act requirements
• IRS Guidelines
• PCI Security Standards

Ameridial is SSAE-16 Type II Audited. Additionally, Ameridial has been audited and approved by CMS as a subcontractor.

 

TeamHealth Medical Call Center

With more than 19 years of experience and more than 9 million calls from primary care physicians, specialists, managed care organizations and other healthcare organizations, The TeamHealth Medical Call Center (THMCC) is the premier provider of medical call center solutions. THMCC serves more than 9,500 physicians, health plans, home health and hospice organizations, and employers.

THMCC is passionate about contributing to the success of our clients. We have our finger on the pulse of the changing healthcare industry and are creating and exploring new technologies to make our provider clients’ lives easier, providing analytics and reporting that positively position our clients, meeting the consumer demands for the way our services are delivered and bringing greater quality and cost containment to our clients and the healthcare industry.