Call Center Outsourcing

EMS, Inc.

As a recognized leader in Customer Service Outsourcing, EMS, Inc. provides a 360 degree customer care program that meets all of your customer contact needs. We offer highly scalable and highly-efficient customer service and technical support solutions for all types of businesses. Each of our client’s programs are built from the ground up to meet their specific needs.

EMS, Inc. is interested in investing people and processes for your company and developing a partner relationship. Our end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat and direct marketing. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.

Customer acquisition and retention are essential to an organization's success so every EMS, Inc. representative not only receives extensive program training but also thorough training in customer relationship management. Our representatives in turn provide outstanding customer maintenance and enhanced core relationships.

For additional information or a free quote contact us at sales@emscrm.com or call 1(800)233-8811.

 

ExpertCallers

ExpertCallers, a call center outsourcing company with over a decade's experience, offers specialized services catered to the unique business needs of its global clientele. Their offerings encompass inbound and outbound call handling, CCTV surveillance, customer support via email and chat, and overseeing content moderation. Committed to delivering superior customer service, ExpertCallers utilizes their expertise to cultivate enduring client relationships. The firm strategically leverages customer interactions to optimize business operations.

Night Nurse  

Since 1999, Night Nurse in partnership with dozens of independent answering services has been providing triage services for the nationwide medical community. Night Nurse subscribers presently includes thousands of physicians in solo or group practice, community health clinics, hospitals & medical centers, and university student health centers.

Our triage services are supported by over 150 experienced RNs and NPs; available 24/7/365. Night Nurses’ National Call Center and main offices are located in Framingham, Massachusetts. Triage services are managed by several Nurse Managers, our Director of Nursing Services, and four active Medical Directors.

Several innovative differences distinguish Night Nurse from most other triage providers. Our dispatch staff prioritizes patient calls; assuring that emergent and urgent calls receive priority response. We have separate nursing staffs; one to exclusively triage pediatric calls and another for triaging adult calls. Our advanced proprietary systems promptly direct calls to the next available nurse, who is properly state endorsed, to manage the triage call. These steps are taken to assure greater patient safety and result in unmatched patient/caregiver call response times.

Informative Night Nurse Patient Triage Encounter Reports are delivered to client offices, immediately upon completion, and can be directly entered into clients’ EMR systems. Our innovative Physician Portals allow MDs to both monitor and participate in nurse/patient triage encounters from home or office. Night Nurse has one singular product offering for the medical community…qualitative triage service, whenever needed, and continual investment in systems, helps us to provide our triage services cost effectively.

We also take great pride in our close to 98% rate of client retention.

Thank you for considering Night Nurse as your provider of triage services, or in associate partnering with your answering service.

For further information about our organization, please visit our web site: www.nightnursetriage.com You can also call us @ 508-650-0022.

 

APEX Call Centers

APEX was founded to provide businesses of all kinds a full-service center where they can have all of their needs met. With over 6 strategic locations and qualified and trained employees, we strive to create a partnership with our clients built on expertise and trust. Since opening our doors in 2017, we have maintained a steady growth throughout the years and hope to continue increasing productivity, meeting our obligations, tripling the amount of current formal jobs and generating stable employment for our team members.

Our mission at APEX is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all of your business outsourcing needs. Through the use of various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more.

Contact: info@apexcallcenters.com 

 

Responsive Call Center

With over 30 years of experience in Business Process Outsourcing (BPO), Responsive Call Center has become a leader in this dynamic field by supplying economical, customized, and flexible solutions for small, mid-size, and large companies.  We educate our respondents to become brand stewards for the many different industries for which we provide services.

We have centers in:
1. Pennsylvania
2. South Carolina
3. Tennessee
4. Georgia
5. Florida
6. Managua, Nicaragua
7. Lima, Perú

 

Call 4 Health - Contact:
Phone: 561-994-3334 x1550

We here at Call 4 Health have stood with our loved ones and family members when they have been in patient care. We have also been patients. Call 4 Health genuinely understands the traumas faced in times of crisis. We know the patients difficulties in coping with treatment as well as the emotional and financial strain that often accompany a medical situation

 

24/7 Doctors Answering Service

Live medical answering service for doctors, physicians, and hospitals. To help doctors and physicians access quality 24 hour medical virtual answering services for the the best possible price.

 

Quality Contact Solutions provides telemarketing and call center solutions that achieve sales results.