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Quality Voice & Data, Inc.

As an authorized SHAKEN Service Provider Company, Quality Voice & Data terminates calls directly to other carriers so your calls are signed & delivered with full attestation.  By combining highest level of Caller ID authentication with real-time Monitoring & Remediation, QVD ensures your calls are not accidentally blocked or labeled as spam.  Our solution includes dedicated local Caller ID numbers, elastic SIP trunking, and real-time Monitoring & Remediation services.

Contact:  Steve Eveland
Phone: 888.656.5111

 

 

 

 

Convoso

At Convoso, we enable contact centers to hit performance metrics that they never thought possible.  Our multi-channel platform allows clients to generate and convert more leads faster. Unlike typical systems that dial leads over and over without any real strategy, clients can set up drip workflow campaigns to automatically decide when and how often each lead is dialed.  The platform rotates local caller IDs and offers a caller ID reputation score to ensure you are not getting flagged as well as understand which outbound DIDs are working best.  To increase the chances of connecting with each lead, we also offer 2-way text messaging, voice broadcasting, outbound emailing, and the ability to drop ring-less voicemails.

If this isn’t reason enough to switch to Convoso, let’s setup a side-by-side trial against your current vendor and let the results speak for themselves.

Vocalcom

At Vocalcom, we believe innovation and technology have too often failed to penetrate Contact Centers because of the complexity of their design & implementation. By providing a comprehensive set of innovative capabilities, designed with the end user in mind, we give managers a fast & simple access to contact center best practices & rich-media engagement. Organizations of all sizes can provide personalized experiences while radically improving loyalty, sales performance, & business agility - an amazing experience for employee and customers while creating deep and powerful customer connections - Across every channel - At every interaction.