2Ring, a Cisco Preferred Solution Partner, is globally known for its suite of Gadgets for Cisco Finesse, and 2Ring Dashboards & Wallboards – a real-time reporting application that is business-user friendly. 2Ring also provides an extensive variety of connectors between Cisco Finesse and Salesforce, ServiceNow, MS CRM (Dynamics), and any SQL-based application.
2Ring’s solutions are available on Cisco’s price list:
- Powerful suite of Gadgets for Cisco Finesse
- 2Ring Dashboards & Wallboards – a fully web-based, easy-to-use, real-time reporting application
- Connectors between Cisco Finesse and Salesforce, ServiceNow, MS CRM (Dynamics), and any SQL-based CRM or service-desk application
- Contact Center Feedback Service – Staffino.
2Ring additionally offers Dashboards & Wallboards connectors for: Amazon Connect, Cisco UCCX & UCCE, Cisco CUCM, Genesys PureEnage, ServiceNow, and Cisco Webex Contact Center (WXCC)
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At Vocalcom, we believe innovation and technology have too often failed to penetrate Contact Centers because of the complexity of their design & implementation. By providing a comprehensive set of innovative capabilities, designed with the end user in mind, we give managers a fast & simple access to contact center best practices & rich-media engagement. Organizations of all sizes can provide personalized experiences while radically improving loyalty, sales performance, & business agility - an amazing experience for employee and customers while creating deep and powerful customer connections - Across every channel - At every interaction.