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Complimentary Webcast: Thursday, April 27th - Discovering The ROI Of Call-Back Solutions For Your Contact Center - Fonolo

April 27, 2017

4/27 – Discovering the ROI of Call-Back Solutions for Your Contact Center – Fonolo

Over the past few years you’ve no doubt heard about the advances in call-back technology, but do you truly understand the ROI and how dramatically it can benefit your contact center?  Find out why an increasing number of contact centers are better handling call-volume spikes, lowering abandonment, and reducing cost-per-call, by using call-back technology. You’ll also learn how one call center seized the opportunity to implement call-backs, and as a result has improved performance and the customer experience. 



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