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Complimentary Tech Tank Webcast: Tuesday, February 6th - Ring For The Future Of Workforce Management

January 16, 2018

2/6 Ring for the Future of Workforce Management
Balancing agent resources with call and contact center volume is perhaps the most important strategic component to achieving and maintaining call center efficiency.  Unless the right tools are in place to meet the demands of increasingly complex contact center operations, managers struggle to reach their objectives.  See how emerging solutions can help you to improve service levels while keeping costs in check.

http://www.crmxchange.com/techtank/futureofwfm/nicefeb2018.asp 

 
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