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The Top Five Reasons To Attend The Certified Support Manager And Field Service Manager Courses
Submitted by Services Strategies

June 12, 2017

 
 
 
Now is the Time to Certify Your Service Management Skills |  View in browser
 
 
Service Strategies
CONTACT US
 
 
The Top 5 Reasons to Attend the Certified Support Manager and
Field Service Manager Courses
 
Register for our Next Service Management Certification Course
 
LEARN MORE
 
 
Join over 5,000 of your peers around the world who have successfully certified their service management skills
 
1. Develop your career as a service leader. Take the only management training program designed specifically for leaders in field service and technology support. Generic management training programs just won't give you the skills you need to successfully manage field service and support organizations. 
 
2. Learn from industry experts. With over 30 years of practical management experience leading service and support organizations across the spectrum of product and market complexity, our instructors are seasoned professionals that have seen it all. 
 
3. Receive valuable service modeling and simulation tools. The courses provide tools specifically designed for measuring performance, staffing, coaching, decision making and intercultural communications. Group exercises give students the practical experience necessary to apply the concepts and use the tools in the real world. 
 
4. Interact, share and learn from peers across multiple industries. The networking experience is exceptional. Participants gain valuable insight and learn that their challenges are similar to those experienced in other companies across the industry. 
 
5. Validate Your Skills. Participants will earn the prestigious “Certified Field Service Manager” or “Certified Support Manager” industry accreditation, which will stay with you throughout your career.
 
"I have taken a lot of classes and can tell you the instructor is one of the best I have ever had. Real world point of view, combined with detailed and sophisticated subject matter. Two thumbs up."   - Hologic Service Manager

Whether you lead a small team, regional center or a global operation, these certification courses will give you the essential skills you need to achieve success in your career.
 
Our next Field Service Manager Certification course
is March 20 - 24 in Columbus, OH

 
Register Today
 
Our next Support Manager Certification course
is April 24 - 28 in Boston, MA

 
 

 
 
 
 
Featured Course

FIELD SERVICE MANAGER

Limited Seats Available
Designed for professionals involved in managing Field Technical Support and Service operations, this course provides the skills needed to manage remote staff and area operations. Learn More
 
 
  • Mar 20 - 24 | Columbus, OH
 
REGISTER NOW
 
 
 
 
 
SUPPORT MANAGER
 
Public and Private
Sessions Available
 
Designed for service professionals who manage Customer and Technical Support operations. The course includes topics on managing operational performance, customer satisfaction and much more.  Learn More
 
Upcoming Sessions
  • Apr 24 - 28 | Boston, MA
  • Jun 12 - 16 | Denver, CO
  • Jun 12 - 16 | Windsor, UK
 
REGISTER NOW
 
 
 
SUPPORT SUPERVISOR
 
Public and Private
Sessions Available
 
Designed for professionals who supervise teams of customer and technical support professionals. This course develops the personal leadership skills necessary to create team success. Learn More
 
Upcoming Sessions
  • Mar 7 - 9 | Windsor, UK
  • Mar 21 - 23 | Irvine, CA
  • May 10 - 12 | Sydney, AU
 
REGISTER NOW
 
 
A WORD FROM OUR CUSTOMERS
 
What the Participants Say
 
 
"I've taken many other courses... and this was the best by far and the ONLY one that challenged and tested my understanding."
- Oracle Support Manager
 
"I have taken a lot of classes and can tell you the instructor is one of the best I have ever had. Real world point of view, combined with detailed and sophisticated subject matter. Two thumbs up."
- Hologic Service Manager
 
 
 
 
 
Get a Complete Course Catalog
Receive a complete catalog of Service Strategies' training and certification courses. Programs available for individual contributors and service leaders. 
 
 
 
DOWNLOAD
 
 
 
Contact
 
Service Strategies 16885 W Bernardo Drive Suite 300 San Diego, California 92127 USA
858.674.4864 - Corporate | 800.552.3058 - Toll Free
info@servicestrategies.com
 
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Copyright 2017 Service Strategies, All Rights Reserved
 
 
 
 
 
 
 
 
 
 
 
 
 
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