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Success Story: GCS Helps Tame Escalating Costs, Fixes Poor Morale, And Reverses Declining Customer Satisfaction
Submitted by Global Contact Services (GCS)

September 1, 2019

Success Story: GCS helps tame escalating costs, fixes poor morale, and reverses declining customer satisfaction in this large call center 


Municipal Agency’s Customer Service Center for a city of over 8 million.
Contact: George Simons | Vice President of Business Development | Global Contact Services (GCS) | 704.232.1945 |

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