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February 1, 2021

Dashboards & Wallboards v8.2, now with Support for WXCC (Cisco Webex Contact Center)

2Ring Dashboards & Wallboards v8.2 (DW) is available as of today.

• All 2Ring customers are highly encouraged to contact 2Ring support and proactively request an upgrade to the 8.2 release to benefit from a highly improved admin user experience.
   
• Our Gadgets significantly enhance the agent and supervisor experience with Cisco Finesse. If you haven’t lately had a look, check out our recently refreshed product page: 2Ring Gadgets for Cisco Finesse. DW is included with enhanced and premium bundles, (DW customers adding our Gadgets get a full credit for their previous DW purchase). To schedule a demo, visit 2Ring.com/WebEx. Now, Cisco resellers can also check out 2Ring Gadgets and 2Ring Wallboards in Cisco dCloud UCCX 12.5 (v2).DW8 is also available on Cisco dCloud in a form of an instant demo (CCO Login required for both).
   
• Unrestricted access to our public demo environment with DW 8.2 can be requested here. Test drive the user experience as an admin of the “Demo Business Unit.” To test with our demo data, you will not have to install anything anywhere. To use your own data, feel free to contact us to request a proof-of-concept deployment.
   

What's New in DW 8.2?

Click Here for new information