Geomant's Top 10 Metrics for Your Wallboard (Part 1)
A wallboard is a powerful and engaging way to keep your entire team on the same page regarding critical performance metrics in the contact center. Since every business is different, there’s a good chance your vision of the perfect wallboard will evolve the more you learn about your team and update your business goals. Check out some of the most valuable metrics we’d recommend including in your wallboard design.
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