Caller ID CNAM Best Practices
Submitted by Quality Voice &amp; Data
June 1, 2022
A Call Center Executive’s Guide to Caller ID CNAM Best Practices
It is a Caller ID CNAM best practice to utilize a name that aligns with the brand that you represent, creating a consistent brand experience. CNAM is defined as the 15 characters that display on a personal communications device. CNAM is paired with a specific phone number and CNAM is stored in the national CNAM database. Learn our best practices here.