Complimentary Virtual Conference - June 5-6, 2023 - Training, Coaching, and Employee Engagement Virtual Conference - Transforming Your Workforce in 2023
https://bit.ly/3Olb3Ut
Industry experts will be leading webcasts and exhibits on a range of topics designed to meet the changing needs of businesses in the 21st century. Whether you're transitioning to a greater percentage of work-at-home agents or maintaining on-premise and hybrid employees, this conference has something for you.
Here are just a few of the webcasts you can expect:
• Keynote: Aligning Intentions with Impact - How to Truly Engage Your Workforce
• Effective Coaching Strategies for a Hybrid Workplace
• Improve Retention - How Onboarding Training Can Lower Churn
• Prioritizing Agent Support and Reimagining Processes for Success
• Empowering Agents to Meet Evolving Customer Expectations - Strategies for Improved Agent Training and Technology Integration
• Supercharge Your Contact Center With These Super Powers
These webcasts will delve into the latest innovative thinking and best practices for workforce development, agent support, and employee engagement. You'll learn about the most successful training approaches, how to improve knowledge retention from onboarding, and ways to update your training methods. You'll also discover the power of coaching to transform your team's success, explore fresh, innovative ideas for improving the onboarding process, and learn how to equip agents with the right tools to meet changing customer preferences and demands.
In addition to the educational sessions, attendees can visit the booths of leading suppliers in the online exhibit hall. They can then download white papers, videos, product data sheets, and other vital content from leading solution providers and organizations such as NICE CXone, Verint, NICE, Balto, Proponsi, West97 and MetricSherpa.
This conference is completely free of cost.