White Paper: The Contact Center Technology Gap: Challenges, Implications, and the Bridge Across
CH Consulting Group, Christa Heibel, Founder and CEO
February 1, 2024
White Paper: The Contact Center Technology Gap: Challenges, Implications, and the Bridge Across
We explore the divide between what we hope new tech will do for our contact centers and the reality of the bumpy road to making it work, including practical solutions and effective strategies for moving forward.
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