Customer Service Certification Seminar May 20-23 in Minneapolis Live and Online
Join us in Minneapolis for our annual Customer Service Certification Seminar in Minneapolis on May 20-23. It is live and virtual.
If you want to drive superior customer service in your call center this is an opportunity to build your credentials and get Certified to facilitate our two flagship programs. 1. Leading Empowered Teams for an Awesome Customer Experience is a course for managers and supervisors. It can help reduce employee turnover. The focus is on how to coach employees for high level performance, reduce the friction and stupid things that upset customers, learn how to support, and build empowerment and master teamwork. LEADING_Brochure (customer-service.com)
2. Feelings is the most powerful customer service program in the world today. You will be Certified to facilitate Feelings and be given $1200 in facilitator material so you can facilitate the program at your call center and receive an 85% discount on participant materials over your seminar price.
If you want to improve the customer experience in your call center this Certification Seminar will give you the training and tools you need to build a customer driven call center. The CCST will be the best 4 days you have spent in the last 5 years.
Brochure LET.indd (customer-service.com)
We have special hotel rates of $119 night (Single or Double) including breakfast at the Marriott Courtyard only a few blocks from the Mall of America. The largest mall in the US. No sales tax on clothing in Minnesota. Click here to Book your Group Rate with Service Quality Institute
We have special pricing through April 30 of only $2,297. Register here Certification Seminars - Service Quality Institute (customer-service.com) or call 612-382-5636 to sign up and answer questions. Also feel free to email John Tschohl at John@servicequality.com
Space is limited. Take advantage of this special offer.
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