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Complimentary Webcast: Thursday, July 18th - Best Practices in Workforce Optimization - CrmXchange

July 1, 2024

Complimentary Webcast: Thursday, July 18th - Best Practices in Workforce Optimization - CrmXchange

https://bit.ly/4dZw0OZ

Workforce optimization (WFO) is a key aspect of call center operations and involves ensuring that agents are performing at their best, and that staffing levels are optimized to meet customer demand. During this roundtable we will discuss a variety of issues for the contact center.

 

 

 

 
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