Complimentary Webcast: Thursday, May 15th -Turning Turbulence into Triumph - Ways to Empower Your Agents- Verint® Systems and Avaya
https://bit.ly/426W7Qe
In today’s rapidly changing landscape and uncertainty, contact centers face increasing pressure to quickly deliver tangible outcomes to improve efficiency and elevate the customer experiences. In this webinar, we unveil how to revolutionize your contact center operations to meet these demands.
Learn how you can:
-Provide deeper and faster actionable insights into customer interactions and emerging opportunities.
-Elevate agent performance by assessing complex behaviors like empathy, script adherence, and compliance automatically.
-Deliver real-time, non-disruptive assistance tailored to your business priorities to shorten call durations, boost sales, and enhance customer retention.
Verint and Avaya will discuss how proven strategies and solutions have already generated significant increased outcomes.
You can view the May 2025 newsletter here!