Complimentary Webcast: Tuesday, December 16th - Better Together - How Agentic AI Transforms Your CX Strategies - NiCE
Register https://bit.ly/47nW5WQ
Agentic AI isn’t replacing your team, it’s amplifying it. These next-generation AI agents go beyond simple chatbots, automating common customer service intents and completing tasks across systems to resolve issues from the front office through the back. By taking on repetitive tasks and orchestrating end-to-end workflows, AI agents are becoming part of the contact center workforce, working alongside humans while supervisors monitor, coach, and optimize both digital and human team members for peak performance.
Join us to see how AI and humans together are reshaping customer service with faster resolutions, seamless collaboration, and more meaningful connections.
Key Takeaways:
-Automate common intents and streamline workflows across the enterprise.
-Empower agents to focus on empathy and high-value interactions.
-Equip supervisors with AI-driven insights to coach smarter and improve outcomes.