Complimentary Webcast: Thursday, February 26th - 1pm Eastern - Preparing for the Future of WFM
Contact centers are more complex than ever—balancing remote teams, dynamic workspaces, and a flood of omni‑channel interactions. Traditional staffing approaches can’t keep pace. Join us to explore how modern Workforce Management is evolving to meet these challenges head‑on, empowering organizations with smarter tools to optimize staffing, boost efficiency, and deliver exceptional customer experiences.
https://bit.ly/49fvr3q
You can return to the February 2026 Newsletter here too!