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Are you a Porcupine? The Four Creature Leadership Framework for Turbulent Times

by Deepak Selvaratnam, Snapshotz and Co-founder of Customer Services Audit - May 1, 2026

Are you a Porcupine? The Four Creature Leadership Framework for Turbulent Times

By Deepak Selvaratnam, Founder and Co-developer, Snapshotz & Remotability - Director, Customer Services Audit

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“High‑performing leaders …avoid the spikes that shut people down.”

In turbulent times, leadership isn’t about titles—it’s about instincts. The tortoise, hyena, armadillo, and porcupine reveal the patterns that shape how leaders respond under pressure.

The real question is simple: are you adapting, protecting, and moving with clarity—or letting the spikes slow you down?

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