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Reuters Events: Customer Service and Experience | November 17 - 18 | Brooklyn Bridge Marriott

October 1, 2026

Reuters Events: Customer Service and Experience East brings together senior leaders across CX, service, digital and operations to rethink how their organisations deliver for their customers. Here, ideas are tested, approaches are sharpened, and you leave with practical frameworks and proven strategies you can apply immediately across your business. 

Senior leaders from Best Buy, CVS, Nespresso, Subaru, IHG, CBRE, Lincoln Financial, Microsoft, Citi, Spotify, Key Bank, Zoetis and more ar confirmed to attend in New York on November 17 – 18.

Join CX and service leaders from the world’s most influential brands to turn AI ambition into reality, transform the workforce, and deliver measurable commercial impact.

Find Out More!   Download the Official Brochure 

Reuters Events: Customer Service and Experience | November 17 – 18 | Brooklyn Bridge Marriott

Also, return to the October 2026 Newsletter here!

 

 
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