6 Ways Mobile CRM Could Increase Sales and Productivity of Your Organization
Customer relationship management is considered to be the most important tool for the organizations, as it makes it easier enough to handle the entire sales process. This goes for any business organization who have a sales force of one or say hundreds. And if you like all the other business organizations think that CRM system is the only way to add efficiency and productivity to the organization then you are really missing a big part of the point.
Setting reminder and alerts: The sales agent of a specific organization generally has a habit of keeping reminders and alerts on the various meetings that they have and the follow ups they need to do. CRM has its own schedule manager that helps you manage the calendar on your behalf in terms of meeting, tasks being allocated to a specific person, and manage the total number of tasks you have been dealing with at a great ease. CRM software helps you schedule your calendar better so that you could attend all the required meetings at a great ease.
Closing more sales in less time: Mobile CRM helps you close the deals faster just with a few interactions, and this would again mean that more time to prospect with new opportunities. Through mobile CRM you have all the required information available that could help you win sales at a great ease. You would not have to return to office in order to follow up with the customers or even submit the orders. You can easily take care of the entire process via the mobile devices.
Creating web to lead systems: According to Leary, this entire process would generally involve the process of creating a form on your website in order to capture leads. This system would then route the leads directly to the person in charge of the sales department who could reach out and make better connections with their clients and customers. So say good bye to the hot leads being lost in the overcrowded inbox.
Instant file sharing: Documents involved in the CRM storage could be easily accessed from anytime anywhere. CRM is 100% secure and ensures you that the entire data is protected. The software automatically gets updated on the real time basis which would here mean that you here have the most updated documents at any point in time. This continues to make your life easy and relaxed.
Letting your team members know where they stand: Each and every members of your sales team would here need to know how they have been performing. Have they been successful in meeting up their goals? If not how far off are they? One of the most important step towards the CRM software is to understand how you could measure up. CRM software would here give the sales people an opportunity and an easy way to benchmark their performance, striving for improvement and benefits within their organization.
Discovering shortcuts towards productivity: One of the first step to increase the productivity of the organization is to focus on the time being spent at the workstations, rather than increasing the number of working hours or cutting down on weekends. CRM software would here help you individually segment and analyse every part of the workflow. You could now recognize the redundant part of the entire process making plans to combine multiple processes into one single business activity. You could also save a lot of time getting client appreciation in a competitive industry.
To conclude sales individuals are often on the move and are having access to each and every information that they need getting real time updates and being able to change records as soon something turns out to happen, and is essential enough to keep with the competition. So do you use a mobile CRM application? If so how has it increased the productivity? Let us know by leaving your comments below.
Author Bio:
Abhishek Jain is a freelancer and has experience of over 5 years in CRM solution for small business. His main mission is to reveal the innovative ideas of using Dynamics CRM and bringing the application to more businesses and organizations around the world