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Call Center Times - August 2021 Newsletter
Call Center Industry -
July 28, 2021
August Newsletter from Call Center Times
This issue features the following:
Advertorials
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Call Center Buyers Guide Brochure - 2021 - August Edition
Call Center Industry -
July 28, 2021
Call Center Buyer's Guide Brochure - 2021 - August Edition - Leading
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Available Today! - Call Center Book of Lists Directory
Call Center Industry -
July 28, 2021
Order the Call Center Book of Lists' Directory, today.
The Call Center Book of Lists is a
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Complimentary Webcast: Thursday, August 12th - 1:00pm Eastern - Customizing Your Metrics - How to Measure what your Customers are Experiencing - Sharpen
Call Center Industry -
July 28, 2021
Customizing your Metrics - How to Measure what your Customers are Experiencing –
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Your Guide To The BPO-lympics
Call Center Industry -
July 28, 2021
Your Guide to the BPO-lympics
By: Outsource
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Why Average Handle Time Matters
Call Center Industry -
July 28, 2021
Why Average Handle Time Matters
Many years ago, an agent who I had trained needed
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Complimentary Webcast: Tuesday, August 10th - CX Megatrends to Watch in 2022 - Panelist include: Playvox, Thrio, Verint
Call Center Industry -
July 28, 2021
Complimentary Webcast: Tuesday, August 10th - CX Megatrends to Watch in 2022 - Panelist include:
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7 Practical Tips To Help Find An Inbound Call Center Outsourcing Partner
Call Center Industry -
July 28, 2021
7 Practical Tips to Help Find an Inbound Call Center Outsourcing Partner
By Tina
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Why VPNs Fall Short In Connecting Remote Agents And Call Centers
Call Center Industry -
July 28, 2021
Why VPNs Fall Short in Connecting Remote Agents and Call Centers
Author: Kurt Michel, SVP
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It Is Time We Do Away With Band Aid Solutions For Getting Calls Answered
Call Center Industry -
July 28, 2021
It’s Time We Do Away with Band Aid Solutions for Getting Calls Answered
By Krishna
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